Typists: Having trouble opening DS2 files in Express Scribe?

DS2 converter

I’ve been having some hassle with DS2 files on Express Scribe.  Now I am a big fan of Express Scribe’s programme – it opens more file formats than any other so is very flexible. But they’re clearly not listening to their customers.  I’m not the only one experiencing problems their support forums are littered with […]

Cost of a virtual assistant

We have had a few queries on how long things should take recently – I thought it would be interesting to compare how long/how much it would cost to do certain tasks which rely on the virtual assistants input only (in other words, you aren’t waiting for content or quotes or researching something which could […]

Typing Gold – or those little things which make a big difference!

audio typing for virtual assistants

Dictation, audio typing, transcription Back in 2004 when I started my virtual assistant business, digital dictation was just starting to take off.  We occasionally got the odd cassette tape delivered, but more and more dictation was being emailed.  Over the years, our clients have asked us for various tweaks to the system – and for […]

Dot the i’s and cross the t’s!

Punctuation is a (not so secret) code: dots and squiggles that help you make sense of what you are reading.  Crack the code and you have the meaning; encode your writing carefully and your reader will get the message you intended. Joanna Gutmann, author of the iPhone app ‘Dots & Squiggles’, offers tips for some […]

Can a virtual VA replace a real person?

Another gizmo landed on my desk this morning and being the gadget-freak that I am, I was itching to try it out. www.grammarly.com claims to be able to correct your grammar automatically and give you consistent punctuation throughout a document…  Well that sounds like a challenge to me!  So I ran it through my usual […]

Sale Now On!

We’re having a sale… Get your SVA Goodies at a very discounted price until end of February.  We even flung in some juicy extras. There’s a few here even I had forgotten about – time to stock up on your reading!

Gadgets Galore – Virtual Assistant shortcut: USB Tape Recorder

An exciting package arrived on my desk this morning – a USB tape machine. Basically this allows you to transfer audio cassettes into a digital format on your computer.  A lifesaver for multi-VAs who have clients who still insist on sending in cassettes.  All you need to do is convert it to an MP3 and […]

Typing Tips: Specialising in a niche

If you aspire to be an excellent virtual assistant offering typing services, we’re running a series of tips on how to impress your clients.  This is the last in the series, but if you’d like to read more just click TYPING on the right hand category menu! Specialising in a niche Being in a niche […]

Typing Tips: The discount shopper

If you aspire to be an excellent virtual assistant offering typing services, we’re running a series of tips on how to impress your clients.  Keep an eye out every Tuesday in the coming weeks!!! The discount shopper I’m sure you think I’m going to tell you to fire this client on the spot – surprisingly […]

Typing Tips: Security

If you aspire to be an excellent virtual assistant offering typing services, we’re running a series of tips on how to impress your clients.  Keep an eye out every Tuesday in the coming weeks!!! Security This is a major concern for clients – and one that is easily overcome.    Most VAs are already using secure […]