I got a great example of email management the other day – posted straight to my inbox no less! For those of you who battle with the Zero Inbox policy, this might be a gentler version of managing your emails.
Here it is in all its glory:
In response to heavy workload and our ongoing commitment to quality, e-mails are checked daily at 4pm GMT.
This enables us to work efficiently for clients like yourself. When a client purchases an hour’s worth of services, they get each and every one of the 3,600 seconds of it.
If your message requires urgent action, forward it to our urgent mailbox XXXX where it will be dealt with in a timely manner.
Well done Lianne Savage of WorkingFreedom.org.uk – it establishes their email has been received, that their work is her top priority, when it will be dealt with and has an alternative contact for urgent work.
She’s set it up using an autoresponder on her incoming emails – very similar to what Tim Ferriss recommends in his book The Four Hour Work Week.
So take 10 minutes today to set this up and save yourself lots of time over the next few months!