Hi, I’m Abbey, founder of Fern & Willow Virtual Assistant Services.

I work with UK-based small business owners who are brilliant at what they do but stretched thin by everything else. The ones who know something needs sorting but haven’t had the time, the headspace, or the right person to hand it to. I’m that person.

Most support ticks things off a list. What you get here is someone joining the dots between them.

So the same enquiry coming in four times this week isn’t four emails, it’s a template waiting to be written. Your Tuesdays being rammed while your Thursdays sit empty isn’t a diary quirk, it’s a week that could be arranged better. The same set of documents going out to every new client isn’t a job each time, it’s a welcome pack waiting to happen.

I’ll bring these to you. You still decide what happens – you just don’t have to be the one who spots it first.

I provide email and diary management, admin and operations support, document creation and design, project coordination, Squarespace website support, and bespoke support for whatever else needs doing. I’ll treat your business with the same care I treat my own.

The rest is straightforward. Clear communication, proper systems, and work done to a standard I’m proud of. Tell me how you like your files named and they’ll still be named that way in six months, without a reminder. No waffle, no cutting corners, and no chasing me for updates – you’ll know when to expect me, because I work to a set rhythm within set hours.

If you’re looking for a VA who takes your business as seriously as you do, I’d love to hear from you – just drop me an email at [email protected]