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How to find a good VA Trainer

Ensure you find a great VA Trainer by following the advice given in our Virtual Assistants Trainers ebook - Written by VA trainers and industry experts

Best Practice for Virtual Assistant Trainers

  • Experience - Ideally a Virtual Assistant Trainer should have at least 5 years experience of being a VA before offering training themselves OR worked with at least 20 different clients, over at least 3 different industries, offering at least 3 different skill sets as a VA (not as an employee). Should have at least 5 years' experience of training other people (as a VA or as an employee) OR a recognised teaching qualification.
  • Marketing Ability - should be able to demonstrate at least 10 different ways to attract VA clients effectively.
  • Confidentiality - should be registered as a Data Controller. Any group coaching sessions should also have a privacy disclaimer at the beginning and get agreement from all parties before commencing.
  • Accuracy - Marketing materials should show the source of any data quoted. Marketing materials should include what VAs will require to complete the course (time/resources/pre-existing skills/commitment).
  • Complaints Procedure - Should have a written complaints procedure in place which is publicly displayed.
  • Integrity - Recognise intellectual property law (and not encourage plagiarising marketing materials or software piracy etc.) Illustrates #CollaborationNotCompetition in their business.
  • Legal - Should understand the legal responsibilities of running a business - including Distance Selling Regulations, PECR, GDPR, MLR, employment law, contract law and reasons for/against being a limited company as a VA.
  • CPD - Coaches should commit to continuing professional development (CPD) themselves - either formal or informal training of at least 10 hours per year - and will also make sure they engage with latest industry research such as UK VA Survey, small business statistics etc.
  • Insurance - Coaches will have the appropriate professional indemnity insurance to cover their coaching work.